Frequently Asked Questions
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Yobee® was created by a leading pediatrician & allergy expert who was inspired by her baby daughters' dry scalp & cradle cap issues. Frustrated by traditional greasy oils and steroid creams available on the market, she embarked on a mission to create an effective and all-natural alternative.
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The Yobee® team is emboldened by the mission to free people from using harsh chemicals on their scalps. We aspire to provide natural products that are also scientifically tested to work better than leading consumer brands.
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The microbiome refers to the complex community of microorganisms, including bacteria, viruses, fungi, and other microbes, that reside in and on our body.
The human microbiome is essential to human health, playing a critical role in digestion, immune function, metabolism, and even mental health. The microbiome in the gut is particularly important and is responsible for breaking down food, producing vitamins, and preventing harmful pathogens from taking over. The microbiome on the skin is also important for protecting against harmful bacteria and maintaining healthy skin.
Recent research shows that imbalances in the microbiome, known as dysbiosis, may contribute to a range of health problems, including dandruff, eczema, cradle cap, inflammatory bowel disease, obesity, and even certain mental health conditions.
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Yobee is the first and only product on the market that uses a pediatrician & dermatologist developed & patented PROBYOME™ blend. Created by parents and industry-leading pediatric, allergy & dermatology experts, PROBYOME™ is scientifically formulated to rebalance the scalp's natural microbiome and has been clinically shown to significantly reduce scalp dryness, itching & irritation.
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We are proud that all Yobee® products are nature-based and are made without hundreds of dirty-list ingredients. We carefully select our ingredients and work with our PROBYOME™ suppliers to make sure we are providing the highest quality and ethical sourced ingredients. While we are US-based company, we closely monitor EU standards and work to align with their rigorous ingredient requirements.
Yobee® does not have the following:
- Sulfates
- Phthalates
- Phenoxyethanol
- Parabens
- Allergenic fragrances
- Allergens
- Phthalates
- Parabens
- Formaldehyde donors
- Mineral oil
- Oxybenzone
- Coal tar
- Hydroquinone
- Talc
- Triclocarban
Click here to view our full list of ingredients for each Yobee® product.
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All of our products are formulated with our patented PROBYOME™ blend. Each formulation contains a proprietary combination of our PROBYOME™ blend uniquely suited for babies, children, and adults. All of our products are light-weight, non-greasy, soothing to use, safe and effective!
Our baby's product is ultra-gentle and calming to use and with a soft hint of warm vanilla.
Our kid’s product is perfect for kids of all ages and has delightful notes of toasted coconut and whipped vanilla.
Our adult product with soft notes of nourishing matcha tea and green hazelnut and is enriched with nourishing avocado oil. Avocado oil is known for its natural moisturizing and soothing properties and is also an excellent source of antioxidants to help fight free radicals and protect the skin.
All of our products are safe, effective, and contain our key ingredients, PROBYOME™, that are formulated to be safe for all ages.
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Yobee contains organic high-quality honey which has anti-inflammatory and microbiome-supportive properties. Honey, however, should not be ingested by infants under one year of age due to a very small risk of infant botulism. Applying Yobee to the scalp is safe.
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Our products are clinically tested by an independent laboratory and never tested on animals.
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Yobee® products are not vegan as they all contain certified organic honey as part of our patented PROBYOME™ blend.
We only use the highest-quality certified organic honey. This means that the honey has been produced in accordance with organic farming standards and practices. Organic honey is produced from bee colonies that have access to organic flora and are not exposed to synthetic pesticides or antibiotics. The certification process involves verifying that the beekeeping operation adheres to strict guidelines for organic production set by an accredited certification agency.
Certified organic honey does not contain any artificial additives or preservatives, and the bees that produce it have not been treated with any synthetic chemicals or antibiotics. In addition, the beekeepers must use sustainable practices to protect the health of the bees and their habitat.
Our certified organic honey has been inspected and verified to meet these organic standards. You can be assured that the honey is produced using environmentally sustainable practices and does not contain harmful chemicals.
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Once formulated, we complete rigorous stability, microbiology, and skin-patch testing on all of our products to ensure you receive a quality product that won’t irritate your skin.
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All of Yobee’s baby and children’s products are fragrance free. Our adult product contains a vetted allergen-free mild fragrance.
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Yobee® helps with the irritation after treating your hair. It helps decrease the inflammation and support your microbiome.
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Although Yobee® has been shown to improve dry scalp, it works for all scalp and hair types. Because the goal of Yobee® is to balance and decrease inflammation, it supports oily, normal, and dry scalps.
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There is some evidence to suggest that an imbalance in the scalp microbiome may contribute to hair loss, but the exact mechanism by which this occurs is still not fully understood.
Studies have shown that certain bacteria and fungi can produce enzymes that degrade the structural components of hair, such as keratin. This can weaken the hair shaft and lead to increased breakage and hair loss.
In addition, an imbalance in the scalp microbiome can lead to inflammation and irritation, which can damage hair follicles and impede hair growth. This may contribute to conditions such as alopecia areata, which is an autoimmune disorder that causes patchy hair loss.
However, it's important to note that hair loss is a complex condition with many potential causes, including genetics, hormonal imbalances, medications, and nutritional deficiencies. While an imbalance in the scalp microbiome may be a contributing factor for some individuals, it is unlikely to be the sole cause of hair loss in most cases. If you are experiencing hair loss, it's important to consult a healthcare professional to determine the underlying cause and develop an appropriate treatment plan.
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While Yobee® is formulated for dry scalp, many customers have shared the benefits from applying the Yobee® Probyome™ to their beard. Don't just take it from us!
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Yobee® can be purchased here on our website as well as on Amazon Prime.
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Yes, all of Yobee®’s packaging is recyclable. Our jars and lids are made from 100% PCR plastic and are 100% recyclable. Please recycle and continue their journey. The shipping box and packing materials that your product arrived in are also 100% recyclable. Yobee® has limited the amount of plastic we use and have thoughtfully assembled our products and packages to minimize waste.
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All orders are processed within 2 to 3 business days. Please note, that afternoon orders on Friday not be processed until Monday. For next day shipping, order placed at 12 pm CT will be shipped the following day. Please contact us with any issues regarding ordering or shipping at support@yobeecare.com
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We understand how important it is for our customers to receive their orders on time. Once your order has been shipped, we'll send you an email with tracking information so that you can easily keep track of your package. If you don't receive a shipping confirmation email within a few days, please check your spam folder. In the unlikely event that your package goes missing, we'll initiate a trace to locate it. Please note that this process takes about 2-3 business days, and we cannot replace any missing packages until they have been confirmed as missing. Our goal is to ensure that you receive your order in a timely and hassle-free manner, and we appreciate your patience and understanding in case of any unforeseen circumstances.
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We want you to love Yobee® as much as we do! We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Please email support@yobeecare.com for all returns.
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Physicians, retailers, or salon/spas interested in partnering with Yobee®, please email partner@yobeecare.com